EMWD has been hosting and designing web sites since 1998. Founded by Entrepreneur Brian Carpenter, EMWD started out with a commitment to launch a company that brings glory to Jesus Christ and a commitment to treating others as we ourselves wanted to be treated: with courtesy, with respect and with expertise. We have not lost a client yet due to poor service.

By necessity we had to be frugal, but even with our less than ample resources we always did our best to provide a quality service at a reasonable price. Those early days quickly taught us the technical expertise and market savvy necessary to survive in our industry, as well as teaching us to respect each and every customer's wishes. However we have to say ultimately it was the grace of God and His remarkable answers to our prayers that sustained us through the early days to the present.

We can see there's still a long road in front of us. We don't know exactly where it will lead; all we know is that the trip will be fun, and we wish you'd come with us!



As with all companies, there are some things we do the same as our competitors and there are some things we do differently. We try to imitate whenever we feel imitation is deserved, and we deviate whenever we feel deviation is a must. Most hosts offer a wide range of features bundled with various service plans, and we are of course no exception. Canned CGI scripts, full CGI access, PHP4, Web Based email, raw log files plus analyzed access statistics, unlimited email forwarding, aliasing, auto-responding, vanity domain names, MySQL, e-commerce, plenty of disk space and transfer allowance are available on our numerous service plans (prices range from $9.95 to $25/month).

Most hosts offer a web-based control panel to manage your account and its features, and we do too. From there you can control all aspects of your account(s), but wait. There is more...

Where you first start to notice the difference between EMWD and all other web hosts is the community feel of our web site. Besides the standard links for things like service descriptions and domain registration, there are areas for customer suggestions, EMWD newsletters, the EMWD Site of the Month, the EMWD Rewards program, as well as a customer discussion area. All of these are a natural outcropping of our desire to stay in touch with our clients and to foster a free flow of ideas between them and us. What better way to learn how to keep our customers happy than to ask them, and then to act on what they say?

Another refreshing difference is how relaxed and customer-oriented our billing practices are. There is an unconditional 30 day money back guarantee on all accounts, we have no hidden costs, no minimum monthly contracts and a price freeze in effect guaranteeing that any price you sign up for on a recurring plan will never, ever, increase! We accept payment via Visa, MasterCard, American Express, as well as by personal check or money order. We can even provide an invoice by email if required by your Accounts Payable department. The differences keep coming!

Our choice to not provide Microsoft operating systems for any of our hosting products is one that is a common subject of inquiry. We feel strongly that the best products available for the job of serving Internet content are those based on UNIX TM, and that the efforts of the open source community specifically (Linux, Apache, MySQL, PHP and so on) are best of breed. To use any Windows 2000 or related products would be to us a vote of no confidence against the very technology that made it possible for us to compete in this industry in the first place! It turns out that once our customers give open source alternatives a chance they are overjoyed with the performance and feature set available to them. Of course, some will decide to go with someone else, and we respect their decision. Our only request is that if in the future the need ever does arise for a Unix-based solution they'll give us another shot!

But of course, the biggest difference, the one that keeps people singing our praises and referring their friends, is our customer service. Every message is responded to within 24 hours, with a friendly, helpful, and completely honest answer. Sometimes a server does go down, and we let our customers know when it happens. We'll also let them know if a cheaper plan better fits their needs, or what sort of software we personally use for whatever they're trying to implement. We constantly try to treat everyone as a friend in need (indeed!).

This is where you come in. If you are reading this then it is because you are either seriously considering our services or you are an existing customer who wants to know who this fantastic web hosting company is that is providing such great service. :). Both scenarios are good. An expanding customer base and retaining our existing clients allows us to do more research and development so that we may continue to provide the latest and greatest in open source services and software, and it allows us to be debt free, and privately owned AND to keep our services some of the most affordable in the industry.

We want to please our Lord and Savior, Jesus Christ with our business practices and with our relationships with our clients. We want long term relationships with our clients. We want a reputation among the myriads of web hosting companies out there, that says we put our God above self, clients above profit, and share a healthy percentage of our profits with those who are in need.

Help us to make this future come true. Sign up today!

 

 

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