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EMWD has been hosting and
designing web sites since 1998. Founded by Entrepreneur Brian Carpenter,
EMWD started out with a commitment to launch a company that brings
glory to Jesus Christ and a commitment to treating others as we
ourselves wanted to be treated: with courtesy, with respect and
with expertise. We have not lost a client yet due to poor service.
By necessity we had to
be frugal, but even with our less than ample resources we always
did our best to provide a quality service at a reasonable price.
Those early days quickly taught us the technical expertise and market
savvy necessary to survive in our industry, as well as teaching
us to respect each and every customer's wishes. However we have
to say ultimately it was the grace of God and His remarkable answers
to our prayers that sustained us through the early days to the present.
We can see there's still
a long road in front of us. We don't know exactly where it will
lead; all we know is that the trip will be fun, and we wish you'd
come with us!

As with all companies,
there are some things we do the same as our competitors and there
are some things we do differently. We try to imitate whenever we
feel imitation is deserved, and we deviate whenever we feel deviation
is a must. Most hosts offer a wide range of features bundled with
various service plans, and we are of course no exception. Canned
CGI scripts, full CGI access, PHP4, Web Based email, raw log files
plus analyzed access statistics, unlimited email forwarding, aliasing,
auto-responding, vanity domain names, MySQL, e-commerce, plenty
of disk space and transfer allowance are available on our numerous
service plans (prices range from $9.95 to $25/month).
Most hosts offer a web-based
control panel to manage your account and its features, and we do
too. From there you can control all aspects of your account(s),
but wait. There is more...
Where you first start to
notice the difference between EMWD and all other web hosts is the
community feel of our web site. Besides the standard links for things
like service descriptions and domain registration, there are areas
for customer suggestions, EMWD newsletters, the EMWD Site of the
Month, the EMWD Rewards program, as well as a customer discussion
area. All of these are a natural outcropping of our desire to stay
in touch with our clients and to foster a free flow of ideas between
them and us. What better way to learn how to keep our customers
happy than to ask them, and then to act on what they say?
Another refreshing difference
is how relaxed and customer-oriented our billing practices are.
There is an unconditional 30 day money back guarantee on all accounts,
we have no hidden costs, no minimum monthly contracts and a price
freeze in effect guaranteeing that any price you sign up for on
a recurring plan will never, ever, increase! We accept payment via
Visa, MasterCard, American Express, as well as by personal check
or money order. We can even provide an invoice by email if required
by your Accounts Payable department. The differences keep coming!
Our choice to not provide
Microsoft operating systems for any of our hosting products is one
that is a common subject of inquiry. We feel strongly that the best
products available for the job of serving Internet content are those
based on UNIX TM, and that the efforts of the open source community
specifically (Linux, Apache, MySQL, PHP and so on) are best of breed.
To use any Windows 2000 or related products would be to us a vote
of no confidence against the very technology that made it possible
for us to compete in this industry in the first place! It turns
out that once our customers give open source alternatives a chance
they are overjoyed with the performance and feature set available
to them. Of course, some will decide to go with someone else, and
we respect their decision. Our only request is that if in the future
the need ever does arise for a Unix-based solution they'll give
us another shot!
But of course, the biggest
difference, the one that keeps people singing our praises and referring
their friends, is our customer service. Every
message is responded to within 24 hours, with a friendly, helpful,
and completely honest answer. Sometimes a server does go down, and
we let our customers know when it happens. We'll also let them know
if a cheaper plan better fits their needs, or what sort of software
we personally use for whatever they're trying to implement. We constantly
try to treat everyone as a friend in need (indeed!).
This is where you come
in. If you are reading this then it is because you are either seriously
considering our services or you are an existing customer who wants
to know who this fantastic web hosting company is that is providing
such great service. :). Both scenarios are good. An expanding customer
base and retaining our existing clients allows us to do more research
and development so that we may continue to provide the latest and
greatest in open source services and software, and it allows us
to be debt free, and privately owned AND to keep our services some
of the most affordable in the industry.
We want to please our
Lord and Savior, Jesus Christ with our business practices and with
our relationships with our clients. We want long term relationships
with our clients. We want a reputation among the myriads of web
hosting companies out there, that says we put our God above self,
clients above profit, and share a healthy percentage of our profits
with those who are in need.
Help us to make this future
come true. Sign up today!
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